Education Specialist Account Managers
OfficeMax Education Specialist Account Managers provide support to your school throughout the entire ordering process. Account Managers further assist with quarterly reports on what your school is spending to provide insight on how to drive further procurement savings.
Field Service Response Team
The Field Service Response Team (FSR Team) is an OfficeMax initiative, implemented to provide on-site support whenever and wherever required. The FSR Team provides face-to-face support on product and range advice, product training, online ordering training and site related issues.
FSR Team activities and recommendations are overseen by your Education Specialist Account Manager to ensure we uphold our commitments when responding to your business needs.
National Contact Centre
The OfficeMax Client Care and Technical Training Program has prepared our team to respond on order placement, product and service enquiries, enquiries about existing orders and to facilitate visits from the FSR team.
Our National Contact Centre operates Monday - Friday from 8.00am to 7.00pm (AEST).
Telephone: 136 MAX (136 629)
Fax: 1800 022 824
If your query is out of hours, please email firstname.lastname@example.org and we'll respond within two business days.